Wynford Tower Residents Association
35 Wynford Heights Crescent, Toronto, Ontario, Canada
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News & Notes 2016

Updated 2017-01-05

On this page we post local information of interest to Wynford Tower residents. If you have any news that would be of interest to our readers, please send it to webmail@wynfordtowerresidents.ca-Subject=News

Contents
News & Notes 2020
News & Notes 2018
News & Notes 2019
News & Notes 2018
News & Notes 2017
2016 Holiday Party
No Updates Dec 7 to Dec 27, 2016
M&R 2016 Customer Service Award of Excellence
Holiday Party Grand Finale Sing Along 8 Dec
The Lobby's Gettin' a Glow On!
RBC - New ATM Open
Holiday Toy Drive for Sick Kids
Flu Shots Available at Pharmasave
Walk-in Medical Clinic at Pharmasave
Movie Night 7 PM Friday 11 November
2016 Wynford Community Town Hall Report
2016 Halloween Photos
Whodunnit - Ghost Motel Caper
Anonymous Complaints
Muddy Shortcut Reseeded
Bye Bye Edythe King
Tai Chi at Wynford Tower
Landlord Heating & Cooling Regulations
Intro to Apartment Building Heating
The Merchants of Wynford Heights Plaza


No Updates Dec 7 to Dec 27, 2016
There will be no updates to this website from 7 to 27 December 2016, because your intrepid scribe will be away for the holidays.
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M&R Wins 2016 Customer Service Award of Excellence
Email from Rafael Tablada to Roosevelt Robinson 2016-12-02, 2:15 PM.

I am excited to announce that M&R Property Management won the 2016 Customer Service Award of Excellence at the FRPO* MAC Awards last night. We were competing with best in class multi-residential property management companies throughout the Province. It’s a big honour for us to be recognized for this award for a second year in a row. Developing a culture of providing our tenants with unparalleled customer service is key to our success.

*FRPO = Federation of Rental housing Providers of Ontario.

Following is a link to the Video played at the Awards Gala. The Wynford Tower dance troupe appears from about the 50 to 56 second mark. YouTube

Wishing you and your families the very best for the upcoming Holiday Season and a successful year ahead.

Best regards,

Rafael Tablada
Property Manager


And a letter of congratulation from the Wynford Tower Residents Association

Dear Mr Tablada,

Thank you for sharing with us the good news that "in competing with the best in class multi-residential property management companies throughout the Province", M&R Property management has won the 2016 Customer Service Award of Excellence at the FRPO MAC Awards.

On behalf of the Wynford Tower Residents' Association and the residents at the Tower we offer our congratulations. This news will be conveyed to residents by means of the Association's website.

As you have stated "Developing a culture of providing our tenants with unparalleled customer service is key" and in this context the Association is looking forward to working with you to achieve our mutual goals.

Best regards,
Roosevelt Robinson
for Wynford Tower Residents' Association
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Holiday Party Grand Finale Sing Along 8 December
All Wynford Tower residents are invited to the Holiday Party Grand Finale Sing Along, with Henry Furman on piano.
Golden Oldies, Christmas Carols, Requests.
Books of lyrics supplied.
8 PM Thursday 8 December in the lobby lounge, to aid digestion after the Holiday Party feast.
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The Lobby's Gettin' a Glow On!

November 30, 2016 saw Naida decorating the lobby and lounge for the Christmas season. Lookin' glowy!
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RBC Wynford - New ATM Now Open
2016/11/16
There is now an RBC ATM in the Smoke & Gift Shop, next to Tim Horton's.
Hours 7:30 AM - 9:30 PM Daily

Our thanks to residents Thor and Eric for writing the letter to the RBC Board which undoubtedly influenced this result.

2016/09/30:
The Association has sent a letter to the Board of RBC requesting that the Wynford Branch be kept open, because of the inconvience of travelling to the new branch at 1090 Don Mills Road (Shops at Don Mills), especially for those without a car.

The letter further requests that, if RBC cannot agree to keep the branch open, please at least keep the ATM open. This will minimize the number of trips that we have to take to the new branch and will also benefit RBC by reducing the number of people looking for a more convenient banking facility.

A letter from RBC read at the 17 October Residents Committee meeting, stated that RBC regrets the necessity to close our branch and is investigating the possibility of keeping the ATM open in one of the local merchant stores. Stay tuned.

Some TTC Trip Planner results:

To reach the 1090 Don Mills Road branch from Wynford Heights will take about about 20-23 minutes each way, on the 100 and 185 bus.

To reach the 65 Overlea branch will take about 16 minutes each way on the 100 bus.
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Holiday Toy Drive for Sick Kids
If you would like to help make a sick child's holiday better, please leave an unwrapped toy in the box in the lobby by 11 December 2016. (Per M&R Management Notice).
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Flu Shots Available at Pharmasave
Free flu shots are available in the walk-in clinic at the Wynford Heights Pharmasave.
Hours: 10 AM - 3 PM, Mon-Fri (2016/11/14: No longer open Saturdays).
Phone: 416-385-7778/7779.

When the walk-in clinic is closed, the pharmacist, Mary Rofael, can give flu shots, but she is not always there, so it is best to phone for an appointment at 416-449-9933.

You have to fill out a medical form, including the medications you are taking, before you get shot.

The flu shot is available to all residents of Ontario, but children under five years of age must get it from their health care provider.
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Walk-in Medical Clinic at Pharmasave - New Hours
The walk-in medical clinic at the Wynford Heights Pharmasave is no longer open Saturdays. The hours are now 10 AM to 3 PM, Mon-Fri. Phone 416-385-7778 or 7779.
Our thanks to Wynford Tower resident Mary Persaud for bringing this change to our attention.
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Movie Night 7 PM Friday 11 November
Thanks to organizer Navo Chinoy, the movie "The King's Speech was seen by a small group of Wynford Tower residents Friday evening, 11 November 2016 in the Card Room. All in attendance enjoyed the movie immensely, even those who had seen it before.
Thank you, Navo.
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Whodunnit - Ghost Motel Caper
On Saturday evening, 29 October 2016, the lobby was its normal sedate self. On Sunday morning, 30 October, however, it had been converted into a Ghost Motel.
Suspicion as to the perpetrators of this ghostly caper centres on our intrepid Supers, Naida and Francisco (Jun). 2016-10-31: All is revealed - Naida dunnit, Saturday night when we were all in dream land. Thank you, Naida.
(Pick the pic for a larger view.)
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Anonymous Complaints
We learned recently that M&R Management have received anonymous letters from a Wynford Tower resident making numerous complaints in a sometimes derogatory or hateful manner.
Apart from the fact that this is illegal, there is little chance of any action arising from letters of this type because they engender anger in the recipient, and are simply filed or discarded.
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Muddy Shortcut Reseeded

Shortcut Before Seeding

Shortcut After Seeding
Thanks to soil and grass seed supplied by Rafael of M&R Holdings, and labour by Association Chairman Roosevelt Robinson (he's not just a pretty face!), the shortcut in the front lawn that caused mud to be tracked into the building has been re-seeded and "Keep off the Grass" signs, supplied by Francisco, have been installed.
Let's hope that this will solve our muddy foyer problem.
(You can pick the pics to see a larger view.)
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Bye Bye Edythe King
Edythe King
Edythe King
Clic the pic
for bigger view
Wednesday 12 October 2016 marks the last day at Wynford Tower for Edythe King, who has lived in apartment 1104 for fourteen years.

When asked "Why?" by her friends at exercise class she told them she had been summoned by Justin to the Senate. Turns out she was pulling their leg; in fact her Scarborough son plans to sell and leave Toronto shortly. Another son lives in Ottawa and a third in Montreal, where Edythe was born and raised. But the thought of new driver's licence, health card, income tax, etc. did not appeal, so Ottawa seemed like the best choice to bring her close to the two sons and their familes and grandchildren (her great grandchildren).

She will be moving to a senior residence near downtown Ottawa, but located on an island in the Rideau river, an idyllic atmosphere in the midst of the city. There she can get her own breakfast but will be served lunch and supper, and the activity level will keep her hopping, by the sound of it.

As the old song says, "So long Edythe, it's been good to know you".
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Tai Chi at Wynford Tower
There is a Tai Chi class from 9-10 AM Wednesdays in the Card Room (B Level, west end). The class is run by a lady from Concorde Place who donates the $2/person/class to the the Tai Chi Association. If you would like to try this ancient activity that exercises both the body and the brain, call Emma Selmeci at 416-441-0606, or drop in to a class.
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Landlord Heating & Cooling Regulations
In the wake of Mother Nature's steam bath onslaught the third week of September 2016 (Global Warning?), the Association has investigated and found that:

A landlord is responsible for providing heat to a residential dwelling at a minimum of 21 degrees Celsius between September 15 and June 1 of each year.

Air Conditioning should go on, if provided/supplied by the property owner, from June 2nd to Sept. 14th to maintain an indoor temperature of not more than 26 degrees Celsius.

Municipal Licensing & Standards is unable to take any action outside of these dates.

Source: Toronto/311
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Intro to Apartment Building Heating
In centrally heated mult-unit buildings like Wynford Tower, the heating boilers cycle on and off to control the temperature of the water delivered to the heating units in the apartments.

If the water temperature is kept hot enough to heat the units in cold weather, excessive heat is supplied in mild weather, leading to discomfort, open windows and waste of heat.

In order to avoid these conditions, the water temperature setting is normally programmed as a function of the outdoor air temperature (this is called Outdoor Reset Control, in heating industry terminology). Typically, the water temperature is 21C (70F) when the outside air temperature is at or above 21C. As the outside air temperature decreases below 21C, the water temperature increases, typically one degree increase in water temperature per degree decrease in outdoor air temperature. Thus, as outdoor air temperature decreases from 21C to -30C (-22F) (51C decrease), the water temperature increases from 21C to 72C (162F).

(This is not a new concept - the boilers in the church we attended in Montreal, installed in 1952, had Outdoor Reset Control.)

There can be a downside to this approach. For example, on a cloudy, windy day when the outdoor temperature is 20C, the water temperature is 22C, which makes it highly unlikely that an apartment can be heated above about 20C (68F).

This temperature will not be adequate to make people feel comfortable, especially those who are inactive or frail. There were some complaints during the fall, but as the outdoor temperature decreases the increasing water temperature tends to make apartments feel warmer.

The above information is generic. If we succeed in obtaining the Wynford Tower Outdoor Reset programme, the information will be updated to reflect our actual régime.
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